MateMate11 Casino - Player’s winnings have been confiscated.

Good afternoon, i need to share something that’s shaken me deeply. For over a year, I was a loyal player on MateMate11, an online casino. I put in huge amounts, chasing a dream. Then, a few days ago, I hit what was clearly the jackpot—it said "Major Jackpot," and it was around $5 million. I knew I’d won. But then, they started changing the story, twisting everything. Slowly, they manipulated the situation—taking away my winnings, changing the details, and eventually fortifying my account. I have every single message, every picture of the winnings. If anyone out there can help—if you know anyone who can take my case—I’m willing to offer a third of what I get in return. I just need someone to fight for me and find the truth.

I never been on casino guru before to post anything so I’m not sure it works but please contact me if there’s any outcome or any help that could be possible.

I really appreciate

Best regards

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you accumulate your winnings with or without an active bonus?
• Are the winnings in question reflected in your game history?
• Has the casino indicated any reason for the winnings not being credited?
• Could you please advise whether the casino voided your remaining balance as well?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila