HomeComplaintsMania Casino - Player's withdrawal is delayed.

Mania Casino - Player's withdrawal is delayed.

Opened
Current status

Waiting for player to reply

6d 22h 5m 56s

Mania Casino
Safety Index 2.9 Very low

Case summary

The player from the United Kingdom has been attempting to withdraw funds for the past two months but has received no resolution despite multiple communications with customer support. They continue to be told to be patient due to delays.

Written by Attila
Complaint Specialist
Submitted: 21 Jul 2026
Public
Public
13 hours ago

I have been trying to withdraw for the last 2 months. I chat with support And every time they tell. Sorry for delay they are really busy. Be patient. But nothing. Emailed them lots and nothing. I think this has been going on for to long now

Public
Public
1 hour ago

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Public
Public
1 hour ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

  • Have you made any successful withdrawals before?
  • Could you please confirm that you have passed the KYC verification?
  • Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila


Sogs1234 has 6d 22h 5m 56s to reply

Attila is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.

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