LuckyWave Casino - Withdrawal of player's winnings has been delayed.

Hello,

I would like to ask for assistance regarding a €2,850 withdrawal from LuckyWave.

I recently requested a withdrawal of €2,850, and while I understand that withdrawals can take some time, I am becoming somewhat skeptical about the reliability of LuckyWave when it comes to paying out larger winnings.

At this point, I have not received the withdrawal, and I would like to know whether there are any known issues with LuckyWave regarding withdrawals of this size or larger amounts.

In particular, I would appreciate it if Casino Guru could let me know whether you have dealt with other LuckyWave players who successfully received their winnings in the range of €2,000–€3,000 or even larger amounts.

I am not claiming that LuckyWave has refused to pay me or that anything fraudulent has happened at this stage. I simply want to make sure that there are documented cases of players actually receiving relatively large withdrawals from this casino.

My withdrawal details:

Casino: LuckyWave

Amount: €2,850

Status: Pending

Withdrawal method: Cryptocurrency

Withdrawal requested on: [2026.08.12]

I can provide screenshots and any other relevant information if needed.

I would really appreciate any information you can provide regarding previous successful LuckyWave withdrawals of similar or larger amounts, as this would help me understand whether I should be concerned about my current withdrawal.

Thank you.

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Dear reeldoq,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Hello, i have a fully verified profile

The site is kinda sketchy without even a license...

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear reeldoq,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Jean