LuckyWave Casino - Withdrawal of player's winnings has been delayed.

Hello,

I would like to ask for assistance regarding a €2,850 withdrawal from LuckyWave.

I recently requested a withdrawal of €2,850, and while I understand that withdrawals can take some time, I am becoming somewhat skeptical about the reliability of LuckyWave when it comes to paying out larger winnings.

At this point, I have not received the withdrawal, and I would like to know whether there are any known issues with LuckyWave regarding withdrawals of this size or larger amounts.

In particular, I would appreciate it if Casino Guru could let me know whether you have dealt with other LuckyWave players who successfully received their winnings in the range of €2,000–€3,000 or even larger amounts.

I am not claiming that LuckyWave has refused to pay me or that anything fraudulent has happened at this stage. I simply want to make sure that there are documented cases of players actually receiving relatively large withdrawals from this casino.

My withdrawal details:

Casino: LuckyWave

Amount: €2,850

Status: Pending

Withdrawal method: Cryptocurrency

Withdrawal requested on: [2026.08.12]

I can provide screenshots and any other relevant information if needed.

I would really appreciate any information you can provide regarding previous successful LuckyWave withdrawals of similar or larger amounts, as this would help me understand whether I should be concerned about my current withdrawal.

Thank you.

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear reeldoq,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Hello, i have a fully verified profile

The site is kinda sketchy without even a license...