HomeComplaintsLuckyHills Casino - Player faces deposit issues.

LuckyHills Casino - Player faces deposit issues.

Opened
Current status

Waiting for player to reply

29d 13h 11m 36s

LuckyHills Casino
Safety Index 6.7 Above average

Case summary

The player from Australia encounters issues depositing money into the casino, having provided proof of deposit yet receiving unhelpful responses.

Public
Public
2 days ago

Made deposit have sent has and shown proof of deposit and I’m just getting the typical run around with one actually caring

Public
Public
10 hours ago

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Public
Public
10 hours ago

Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila

Usedaffliction has 29d 13h 11m 36s to reply

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