HomeComplaintsLuckyDreams Casino - Player warns about casino's scam practices.

LuckyDreams Casino - Player warns about casino's scam practices.

Closed
Our verdict

Player stopped responding

Amount: 20,000 kr

LuckyDreams Casino
Safety Index:Above average

Case summary

The player from Norway reported being unable to withdraw winnings after making 50 deposits over three months at the casino, claiming it operated as a scam. Despite attempts to play responsibly, the player believed the odds were manipulated and described aggressive marketing tactics aimed at keeping players engaged through bonuses. The complaint was ultimately rejected due to the player's lack of response to requests for further information, which prevented any investigation from being conducted.

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1 year ago

Hope people read this !!!


Hello guys , hope with this post i can make a difference to few people atleast


Tried this site with good fate , did 50 different deposits . But never able to withraw anything. 

This been going on for 3 months. 

The site is a big scam site , allowing you to win when currently playing with bonus money , and as soon getting close to actually be able to play trough the crazy 40x you stop winning. Slots go from decent to zero. I see so many fake accounts rating the site to 5 stars , be aware its just part of the scam they do. 


They are fast to give bonusmoney or the best depositbonus so they can trick players to make more deposits with real money. 


They also allow players to play on blackjack , roulette ect with «playmoney as in bonusmoney» 


Gave the site a last go to trick them today - deposit several times without using 100% and 50% bonus as they give out freely , and not supriced doing 4000 spins on a slot and slot give 1 bonus winning 3x and 1 time winning 17x the betsize. This on a slot supposed to give back arround 96% 

I reported this with lots of documents to people that put theese

Scam sites away so hope it helps. 


Last thing the support is crazy to - if you try to contact to close your account , they try give you different things like 50% depositbonus , 100% depositbonus , 150% , 200% and even 300% depositbonus, and also try «give» players freespins and cashmoney with 40x to trick players to stay. 


Only thing that helps is tell them to go to he** 


If this post help 1 person to not trick into play here atleast , im happy


The site also works the same scam with atleast 3 other sites. So be aware


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1 year ago

Dear Daspeaker,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. However, I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

Would you like to withdraw any funds from your casino account?

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards, 

Dominika

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1 year ago

Dear Daspeaker,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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