The player from Russia reports that after depositing $21.50 and winning approximately $1,000, his winnings disappeared from his account without explanation. He claims that the support team is ignoring his inquiries and calling the casino scammers.
This casino brazenly stole my money, just like that, and the support team is simply ignoring me. I deposited $21.50. I started playing and won about $1,000, and the money immediately disappeared from my balance. I didn't use any bonuses. And they say they don't know anything. I played slots. About 20 slots. Now the support team is not responding at all. Why is this casino's rating so high? A whopping 7.2. They're scammers.
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Dear fuffunec,
Thank you very much for your update.
To help me better understand your case, could you please answer the following questions?
Thank you very much in advance for your cooperation. I look forward to your reply.
Karla M.
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