LottoPark Casino - Player's withdrawal is delayed.

Hello.

I won €1700 at the casino lottopark.com. I requested a withdrawal on 13.8.2026. Since then I have sent several emails through their support. No one has replied to me and nothing has been credited to my account. They also requested verification for KYC and so far I have not received anything, whether it is verified or not.

I want to ask you if you can help me with this.

Thank you. Milan

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Lottopark

Please allow me to ask you a few questions so I can better understand the situation.

• Is your account accessible to you? Can you log in?
• What is the status of your payout request according to the records found in your player's account?
• Did you achieve your current balance with the help of a bonus?
• When did the casino request the submission of documents from you, and when did you submit these documents?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas