Longfu88 Casino - Player’s cashback request is delayed.

I have been a member of the Longfu88 site for a long time, as evidenced by my current VIP status, DIAMOND VIP, which is the highest VIP. However, it is very unfortunate because I did not receive the 8% cashback bonus on June 22, 2026, for the total losses I experienced from June 15, 2026 to June 21, 2026, with a total loss of Rp 23,497,000. When I made a report via LIVE CHAT, they always asked me to contact the VIP MANAGER, but unfortunately I did not get a response from the VIP MANAGER and also seemed to be ignored. Therefore, I would like to ask for justice regarding my case.

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please clarify whether you manually activated the bonus or if it was granted automatically?
• Would you be able to document your net losses from the relevant period and share the relevant evidence of your claim with me?
• Could you kindly send me a link to the bonus you are referring to?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila