The player from the United Kingdom requested a withdrawal two weeks ago on March 15th and is still waiting for the funds. He has contacted the casino multiple times but continues to receive vague responses regarding the status of his withdrawal.
Lizaro Casino - Player’s withdrawal is delayed.
Opened
Current status
Waiting for player to reply
6d 22h 22m 22s
Lizaro Casino
Safety Index:Below averageCase summary
Discussion
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8 hours ago
Been waiting since 15th march for my withdrawal iv reached out and been told numerous times it’s being looked into !!! I don’t know where to turn could you help ? 
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1 hour ago
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1 hour ago
Dear TinoTool,
Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?
- Have you made any successful withdrawals from your account previously?
- Can you confirm that your KYC verification was completed?
- Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.
We will do our best to resolve this issue promptly. Thank you in advance for your reply.
Best regards,
Kristina
