The player from Germany demands a refund after her account was unlawfully opened, but she has not received the promised amount since June 24th and is not receiving any responses to her emails.
Lizaro Casino - Player's withdrawal has been delayed.
Opened
Current status
Waiting for player to reply
6d 6h 57m 10s
Lizaro Casino
Safety Index 2.0 Very lowCase summary
Discussion
Public
Public
2 days ago
Translation
Hello,
After the account was opened unlawfully, the casino informed me that they would refund the amount. Unfortunately, nothing has happened since June 24th, and they are not responding to emails.
Automatic translation:
Public
Public
17 hours ago
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Public
Public
17 hours ago
Hello,
Thank you very much for submitting your complaint. I'm really sorry to hear about your issue with Lizaro Casino. I'm afraid I will need more information regarding your problem. Could you please elaborate? Have you requested a self-exclusion from Lizaro Casino?
Thank you in advance for your response.
Best regards,
Attila
