Limitless Casino - The player's unable to withdraw his money.

10 min cash out? That’s a joke! I’ve deposited many times and finally get a win from a free spins bonus but 1st they need me to change my email to a gmail account because issue with outlook..?? Tried many many times to submit documents but keep getting the run Aron who to actually sent to. (Sent to all at this point) but even though I get the email back saying if I’m depositing in cryptocurrency, I don’t need to verify my account. I have only deposited in crypto and I am having nothing but hell trying to verify my new email address and get a Payout.

Hello Stormy,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Limitless Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Did you finish the wagering of the bonus since? When was the last time you spoke to the casino and what was it about?

Please note that when you registered you accepted the casino terms and conditions which include this term:

I would recommend to forward the verification documents as soon as possible in order to withdraw your balance.

Looking forward to your answer.

Regards,

Nick

Dear Stormy,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

It’s been resolved

Thank you Stormy for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick