Leverabet Casino - Player’s withdrawal is delayed due to unverified email.

$20 is a small amount but its more of a warning. this casino is a scam or has shut down.. the live chat NEVER responds neither does their support email. trust me i have been waiting for 6 weeks. the issue is i cannot withdraw my funds because my email is not verified but there is no way to get a verification email resent because live chat or ownership is non existent and there is no way to change emails in settings.. i would not play this website!

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Dear brikz,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with the Leverabet Casino.

To better understand your situation and assist you further, could you please provide answers to the following questions:

• When did you register your account?
• Have you accumulated your winnings with or without an active bonus?
• Have you tried any other means of communication with the casino, such as social media or telegram?
• Could you please post a screenshot of your account's verification page?

Thank you in advance for your reply.

Best regards,

Jean

registered on 5/2/2026

account balance is just my initial deposit with no bonus or any winnings. i have tried every means of contacting them to resend my email verification so i can then verify my email and be able to withdraw. i beleive they have shut down shop and this is a wanring for others. over a month no responces and live chat on website never responds.

Dear brikz,

Thank you for your cooperation and for providing all the necessary information. I truly appreciate the time and effort you’ve taken to share everything with us so far.

Your complaint will now move to the next stage of our process and be handled by your dedicated Resolver, Jana, (jana.k@casino.guru). This is a standard step in our procedure, as the Resolver will take over communication with the casino directly and manage your case from this point onward.

No action is required from you right now. Your Resolver will reach out through this thread if any additional details are needed. You can rest assured that your case is in very capable hands.

I wish you the best of luck and hope your case will be resolved to your satisfaction soon.

Kind regards,

Jean

Dear brikz,

My name is Jana and from now on, I will assist you with resolving your complaint. I am sorry to hear that your withdrawal has been delayed. I will contact the casino and try my best to resolve the issue as soon as possible.

Now I would like to invite Leverabet Casino representative to join this conversation and participate in the resolution of this complaint.

Dear casino, could you please state the reason why the player's withdrawal has not yet been processed?

Thank you in advance for providing the information.

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Dear Brikz,

I hope this message finds you well. I wanted to update you regarding your attempts to reach the casino. Despite my repeated efforts to make contact, I regret to inform you that we have not received a response. Without the casino's cooperation, there is unfortunately limited progress we can achieve at this time. I will be marking your complaint as "unresolved" in our system. I understand that this may not be the outcome you were hoping for, and I empathize with your frustration. It's worth noting that the decrease in the rating due to unresolved complaints may encourage the casino to reconsider its position. Should the casino choose to respond, we will gladly reopen your complaint and notify you via email. In the meantime, I suggest reaching out to the Anjouan Gaming Authority through the validator on their website to file a complaint. They possess more resources to assist players in such situations. If you need any assistance with submitting your complaint or if you would like to share any updates on their response, please don’t hesitate to reach out to me at jana.k@casino.guru. I genuinely regret that I could not provide more immediate help on this occasion.

Best regards,

Jana