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HomeComplaintsLegionBet Casino - Player's withdrawal is delayed despite VIP status.

LegionBet Casino - Player's withdrawal is delayed despite VIP status.

Resolved
Our verdict

Case closed

Amount: €3,780

LegionBet Casino
Safety Index:Very low

Case summary

The player from the United Kingdom was frustrated with the casino's withdrawal process after raising to VIP status. Despite a completed withdrawal status confirmed by the VIP manager, he had not received the 3800€ in his bank account and was instructed to wait seven working days for resolution. The issue was resolved when the player confirmed receiving the funds shortly after raising the complaint. The Complaints Team marked the case as resolved in their system.

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2 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Petronela
Head of Complaint Resolution Center
Private
2 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Petronela
Head of Complaint Resolution Center
Private
2 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Petronela
Head of Complaint Resolution Center
Private
2 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

LegionBet Casino - Player's withdrawal is delayed despite VIP status.
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