The player from Austria claims that the casino has stolen €2500 from his account without explanation, just as he was about to withdraw the funds. He states that most of this amount consists of his own deposits, indicating theft.
Last Chance Slots Casino - Player's funds have been confiscated.
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Last Chance Slots Casino
Safety Index 2.9 Very lowCase summary
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6 days ago
Translation
Hello dear Casino Guru Team,
To my dismay, I discovered today that the casino mentioned here has stolen €2500 from my account. It was taken without explanation – just as I was about to withdraw the money, as I was unsure due to the reviews. These aren't even winnings; most of it is my own deposits, meaning they are committing blatant theft. Attached is my transaction history – you can see at the very top how they withdrew the money a short time ago.
I hope you can help me get my money back, as it is a considerable sum.
Best regards,
[Redacted]
Edited by a Casino Guru admin
Automatic translation:
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4 days ago
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4 days ago
Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Did the casino provide any explanation for the €2,500 deduction?
- Have you completed the KYC verification?
- Did you use any bonuses or promotions while accumulating the disputed balance?
- Is you account accessible to you? Can you log in?
I hope we will be able to help you resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
