HomeComplaintsKometa Casino - Player's account is closed with confiscated funds.

Kometa Casino - Player's account is closed with confiscated funds.

Opened
Current status

Waiting for player to reply

6d 21h 40m 51s

Kometa Casino
Safety Index:Very high

Case summary

The player from California cannot access his Kometa Casino account, which has a balance of $7,500. He has not received any communication from the casino regarding this issue.

Public
Public
14 hours ago

I still have some funds in my kometa casino acc, its was $7,500.00. And not even one email I receive from them. And now i cant access my account with my balance they keep in thier own pocket.

Public
Public
2 hours ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
2 hours ago

Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

  • Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
  • Had you completed verification before you lost access to the account?
  • Were your winnings accumulated while a bonus was active, or without an active bonus?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina


Intoy089 has 6d 21h 40m 51s to reply

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.