KokoBet Casino - Player's self-exclusion request was ignored.

I asked multiple times to block myself account because of gambling issues! They didn't do anything and I think that is really unfair! I want my money back because I lost almost anything.

You can see the email conversations and the deposit amount in the documents that I dropped in this complaint

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Hello,

Thank you very much for submitting your complaint. I am truly sorry about your negative experience with KokoBet Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please confirm whether you currently still have access to your account?
• Could you please confirm whether you have passed the KYC verification in this casino?
• Could you please forward your correspondence with the casino directly to my email? You can reach me at attila.g@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila