King Johnnie Casino - Player’s struggling to withdraw their winnings.

By today 28.08.2021 before 12pm,I still can getting in the pages,login n also deposit the money,after 12pm I try to getting in the pages n it can't load anymore.I have do the withdrawal yesterday about $1501.40(haven't in to my bank) and today have been deposit $200 in my casino account and winning about $150 something.After 12pm I trying to login found out that pages can't show n can't even login.How should I get back the money Total $1800?anyone can help?

Dear Wilson1988,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I understood that you have provided all required documents for the account verification, but could you please advise if you have received any confirmation regarding a successful verification. Was the whole process of the verification completed successfully?  

Furthermore, could you please advise if the provided casino website link https://www.johnniekashkings.com/ is for the VIP players only?

Thank you very much in advance.  I hope we will be able to help you resolving this issue as soon as possible.

Best regards,

Petronela

I were just found the pages,I do login n withdraw the balance money.Will wait for this few day see izit they will bank in to my account or not.anythings will update here soon.thank you Petronela

Thank you very much, Wilson1988, for your reply. I will be waiting for an update patiently.

Hello Wilson1988,

Have there been any developments since our last conversation?

Dear Wilson1988,

Have you received your winnings? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

Sorry for late replying, I do receive my wining...thank you Petronela.

Great news. As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, Wilson1988, for your confirmation, and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru