The player from Arkansas has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet.
I did not know that there was two kemtcasinos? I f****** went online of 10 f****** times and asked if killing casino was legit this at another Y'all everybody had yes Yes don't even listed a f****** scam site That was even close to being similar or any damn signs that there was a damn what do they call it zombie f****** casino I didn't catch it I won 13,000 went to cash out said been on deposit sitting room deposit of 50 bucks through moon pay and uniswop withdrawal again payment of $120 well I went to looking for other goddamn support or the contact us and there's not none so I don't know if there's a way to get f****** paid the money I wouldn't or at least get my f****** $50 back reach it out for f****** help I wish when I type in the goddamn his kick casino legit it should f****** pop up somewhere and say oh but there is it also another one that looks just f****** like it beware no no where did I see that s*** until I get back over here and make the complaint and then all of a sudden it pops up little f****** late.. is there any f****** thing I could do If so what. And again when someone goes to the research about a casino being a scam or legit it seems like it should have f****** popped up at 7 but then there's two of them or something but it doesn't type it in yourself again is there something I can do or did I just get f***** And it all look so goddamn real it was clean f****** sight the games everything until you start looking for the damn support of the contact us and there's not one there's not f****** b
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Dear Jashotajack,
Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.
If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.
Best regards,
Complaints Resolution Center
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