JulieBet Casino - Player's account has been closed after winning.

Hello, CasinoGuru

I registered on Juliebet and won 10500$. My account is fully verified. After i made withdrawal requests they blocked my account. All screenshots with winnings and support conversation attached to this case. I’m opening this case untill my account will be unblocked and i receive my winnings. Thank you.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with JulieBet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino?
• Were you asked to provide any documents for verification purposes? Which ones have you submitted to the casino?
• Could you please confirm you registered using accurate personal information?
• Which payment method have you used to deposit?
• Could you please share with me further communication with the casino regarding the issue if available? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas