HomeComplaintsJeetBangla Casino - Player’s deposit has not been added.

JeetBangla Casino - Player’s deposit has not been added.

Opened
Current status

Waiting for player to reply

29d 21h 53m 50s

JeetBangla Casino
Safety Index 4.9 Low

Case summary

The player from Bangladesh deposited funds into his casino account a month ago, but the funds have not been added despite providing proof of the deposit. He is now being asked for video proof but still has not received his deposited amount.

Written by Veronika
Complaint Resolution Center Deputy Team Lead
Submitted: 03 Sep 2026
Public
Public
4 hours ago

my user name: babul9020

i deposit about 1 month ago they not added my deposit fund after i send all the proof about deposit information they still not added again they ask me vedio proof still they not added my deposit fund please help

Public
Public
2 hours ago

Important notice:

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

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Public
Public
2 hours ago

Dear babul9020,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika

babul9020 has 29d 21h 53m 50s to reply

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