Jasino Casino - Player's withdrawal has been delayed.

Hello sir my withdrawal not providing this this i also completed kyc im waiting from 17days still jasino site not responding to my account kindly plz help me my documents already approved im attaching proof of account Verified im facing this issue kindly allow me to withdrawal my funds

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Dear Killerkingrk,

Thank you very much for submitting your complaint.

To help me better understand your case, could you please answer the following questions?

• Could you please clarify whether the casino informed you why your withdrawals have been restricted until September 25, 2026?
• Have you contacted customer support regarding this restriction, and if so, what explanation did they provide?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.

Sir they telling that account is not Verified thats why withdrawal are restrictions

I glad to inform documents showing that approved by jasino casino doing fruad telling that still not Verified 1 month completed not providing withdrawals

Dear Killerkingrk,

Thank you for your clarification.

Could you please share with me all relevant communication you have had with Jasino Casino regarding your verification status and the withdrawal restriction, particularly any messages where the casino informed you that your account is not verified?

You can attach screenshots of the communication directly here in the complaint thread or send them to my email at karla.m@casino.guru.

Thank you very much in advance for your cooperation.

Karla M.

Dear Killerkingrk,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Karla
Casino.Guru