The player from India has completed the KYC process and had his documents approved, but he faces a delay of 17 days in withdrawing his funds from the casino. He seeks assistance in resolving this issue.
Jasino Casino - Player's withdrawal has been delayed.
Opened
Current status
Waiting for Casino Guru to reply
6d 17h 52m 15s
Jasino Casino
Safety Index 7.5 Fresh casinoCase summary
Discussion
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3 days ago
Hello sir my withdrawal not providing this this i also completed kyc im waiting from 17days still jasino site not responding to my account kindly plz help me my documents already approved im attaching proof of account Verified im facing this issue kindly allow me to withdrawal my funds
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12 hours ago
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12 hours ago
Dear Killerkingrk,
Thank you very much for submitting your complaint.
To help me better understand your case, could you please answer the following questions?
- Could you please clarify whether the casino informed you why your withdrawals have been restricted until September 25, 2026?
- Have you contacted customer support regarding this restriction, and if so, what explanation did they provide?
Thank you very much in advance for your cooperation. I look forward to your reply.
Karla M.
