JackpotGuru Casino - The player's experiencing an unspecified issue.

The money obtained was not credited to me.

Dear evelynsmith96,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with JackpotGuru Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate - are you talking about your deposit or withdrawal? I will be waiting for your reply patiently.

Best regards,

Nick

Dear evelynsmith96,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.