Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Instaspin Casino. Please note that we can only assign one complaint to one online casino. If you wish to raise a complaint against other online casinos, kindly file a new complaint. Also, none of the screenshots you provided are related to Instaspin Casino. Kindly provide evidence in the thread related to the appropriate online casino only.
Please allow me to ask you a few questions so I can better understand the situation.
- Has Instaspin refused to provide you with a game history?
- Could you please specify what bonuses were added to your account? Could you please share screenshots of your deposits in the casino? Could you please share screenshots of bonuses that were activated on your account?
- Could you please share with me your communication with the casino regarding the issue and other relevant evidence? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Instaspin Casino. Please note that we can only assign one complaint to one online casino. If you wish to raise a complaint against other online casinos, kindly file a new complaint. Also, none of the screenshots you provided are related to Instaspin Casino. Kindly provide evidence in the thread related to the appropriate online casino only.
Please allow me to ask you a few questions so I can better understand the situation.
- Has Instaspin refused to provide you with a game history?
- Could you please specify what bonuses were added to your account? Could you please share screenshots of your deposits in the casino? Could you please share screenshots of bonuses that were activated on your account?
- Could you please share with me your communication with the casino regarding the issue and other relevant evidence? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas