HomeComplaintsHuzzlin Casino - Player’s deposit has been delayed and funds are unreturned.

Huzzlin Casino - Player’s deposit has been delayed and funds are unreturned.

Opened
Current status

Waiting for Casino Guru to reply

1d 18h 30m 17s

Huzzlin Casino
Safety Index 8.0 High

Case summary

The player from Norway initially deposits 800 euros at Huzzlin but faces issues when trying to deposit an additional 850 euros, which ends up being charged to his bank account without successful processing. Despite providing proof of two deductions, the casino claims there is only one and refuses to assist in resolving the issue or providing reimbursement.

Written by Tomas
Complaint Specialist
Submitted: 02 Aug 2026
Public
Public
1 week ago

Hi.

I opened an account at Huzzlin during the month of July 2026. I made a deposit of 800 euros which was approved. I tried making another one of 850 euros but three times the deposit failed. A few days later, on the 16th of July- I was charged from my bank account 850 euros. I contacted the site and the promised the money would be returned within a few days. Attached is proof of this. 


I waited a week but nothing happened. They asked me to submit pdf-file showing the transactions. Attached is also the documents from my banking, CLEARLY showing two separate deductions. The casino however claims there is only one deduction.


the refuse to help me or reimburse me. I am shocked over this treatment and asking for help solving this!

Public
Public
6 days ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
6 days ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Huzzlin Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Could you please clarify whether the amount of 850 € from your bank account was credited to your player's account?
  • Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Waiting for approval
Waiting for approval
6 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.