The player from Australia reports that after signing up for Asino Casino, the site switched to Hollywin Casino, and now her deposit appears to be missing.
Hello I signed up for asino casino then it switched to Hollywin casino . Now they have stolen my deposit
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Hello,
Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Veronika
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