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HomeComplaintsHITLOTO Casino - Extremely delayed payment.

HITLOTO Casino - Extremely delayed payment.

Unresolved
Our verdict

No reaction

Black points: 100

Amount: 2,100 ₴

HITLOTO Casino
Safety Index:Very low

Case summary

Евгений, a player from Ukraine, has already been trying to withdraw his winnings for more than three months.

Discussion
Public
X
Unregistered user
Евгений
Unregistered user
Public
6 years ago
Translation

Three months they can’t send me a win all the time in live chat they answer me expect a transfer

Automatic translation:
Public
X
admin
Jozef
Branch Operations Lead
Public
6 years ago

Hello Евгений.

 

Thank you very much for submitting your complaint. We are sorry to hear that they let you wait for this long. Did the casino provide you with any sort of explanation? Do you agree with Casino Guru contacting the casino about this issue?   

Waiting for approval
X
Unregistered user
Евгений
Unregistered user
Waiting for approval
6 years ago
Translation
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Public
X
admin
Jozef
Branch Operations Lead
Public
6 years ago

Thank you. We will now try to get in touch with the casino.

Edited by a Casino Guru admin
Public
X
admin
Jozef
Branch Operations Lead
Public
5 years ago

Since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’.

 

The casino can reopen this complaint anytime.

HITLOTO Casino - Extremely delayed payment.
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