High 5 Casino - Player experiences issues with Blackjack game and customer support.

Hi I've had many problems with his casino in the live limitless blackjack the game does whatever it wants when it freezes makes descension I don't make made many efforts to contact the casino and not once have they returned my email or a response

Dear Onlineplayer,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with High5 Games Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Would it be possible to forward the link of the casino and any relevant information you have regarding the case to nikolas.b@casino.guru? I will be waiting for your reply patiently.

Best regards,

Nick

It's called hight 5casino and look it happened again

It's happening all the time I've lost so much money in the games freezing

Hi again it happened and still no help on their end

Hello Onlineplayer,

I'm sorry but these screenshots are not relevant at all as their are only a picture of your current game and it does not show what is happening at all. If you could provide a video record of the issue then we might be able to take a look at it.

Also could you please advise why do you even play the game if it's freezing all the time?

Dear Onlineplayer,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.