The player from Ireland deposited 50 euros an hour ago, but the amount has not registered in his casino account despite the funds being immediately deducted from his bank.
Hercules Casino - Player’s deposit is delayed.
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Current status
Waiting for player to reply
29d 7h 56m 26s
Hercules Casino
Safety Index:Fresh casinoCase summary
Discussion
Public
Public
3 days ago
No disputed amount, but deposited just 50 euro an hour ago and it still hasn't registered even though it was taken from my bank immediately
Public
Public
16 hours ago
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Public
Public
16 hours ago
Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.
I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Attila
