HadesBet Casino - Player's withdrawals are repeatedly declined.

They are constantly declining my withdraws and even after reciving whole documents with they ask for they decline it once again and put it back into balance. Now case is for days under reviev and live chat Just constantly lie me about financial departament verification, before same live chat told me that is all good with my withdraw and i Just have to wait, few minutes later it goes back again into balance becouse it get decline once again.

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Dear Xandoz,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Do you currently have any pending withdrawal requests?
• Have you made any successful withdrawals from your account previously?
• Have you received any confirmation from the casino regarding the approval of your documents?
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina