GT.Bet Casino - Player's account has been closed.

I had an account on this casino and I asked for a withdrawal of 310.8€ and now they send me email that my account was suspended and I will not receive my money. I do not have second account on this site. They are totally scammers..

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Could you please forward me the email you received from the casino after your account was suspended? My email address is veronika.f@casino.guru.
• Is there any chance that someone from your household or using the same IP address has also created an account at this casino?
• Could you please advise if you have passed the KYC verification?
• Have you used any VPN or IP-masking software to alter your real location while accessing the casino website?
• What types of games did you play to accumulate your winnings?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika