Green Luck Casino - Player’s withdrawal is delayed.

Hey,

It's been almost 14 days, and my withdrawal still hasn't been processed.

My account is already verified, and these winnings were not obtained using bonus funds.

I have successfully received withdrawals in the past, but it seems that the processing time is getting longer with each new withdrawal.

Thank you in advance!

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Green Luck Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Since when has your current payout been pending? Would you be able to share with me a screenshot of your payout request?
• When was the last time you were in contact with support regarding the delay?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas