Good Day 4 Play Casino - Player's funds are blocked due to verification.

This casino blocked my balance saying my card needed verification and I didn't request any withdrawal. I can't seem to find the chat button, I have sent a few emails to support without luck, Can anyone help?

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Good Day 4 Play Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player account accessible to you? Can you log in?
• Have you deposited using payment methods that are in your name?
• Has the casino provided any instructions on how you should verify the payment method?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas