Gomblingo Casino - Player cannot access account after deposit.

I registered my account on the gomblingo website using the trumo service. I deposited 29e into my account with trumo, but when the deposit was processed, only the home page remained visible. I tried to log in to my account using my trumo bank details, but only the home page remains visible, meaning I can't access my account where the deposit is. However, the money has left my bank account. I contacted live chat, but they only ask to contact me by email. I sent them an email about the matter two days ago, no response.

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Dear Liemi,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with the Gomblingo website and your account access.

To better understand the situation and assist you effectively, please provide more information by answering the following questions:

• Could you please advise which games you focused on – slots, live casino, sports betting, etc.?
• Did you complete the verification before you lost access to the account?
• Could you please provide the date and time when you made the deposit?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petra