HomeComplaintsGoldenPharaoh Casino - Player’s withdrawal has been delayed over 43 days.

GoldenPharaoh Casino - Player’s withdrawal has been delayed over 43 days.

Opened
Current status

Waiting for player to reply

6d 22h 53m 31s

GoldenPharaoh Casino
Safety Index 1.6 Very low

Case summary

The player from the United Kingdom has a pending withdrawal of £200 from Golden Pharaoh casino, requested 43 days ago, and is frustrated by the lack of response regarding the status and proof of the transfer. He seeks the UETR number, MT103 confirmation, and details of when the funds left the casino's account.

Written by Veronika
Complaint Resolution Center Deputy Team Lead
Submitted: 24 Sep 2026
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17 hours ago
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1 hour ago

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Public
Public
1 hour ago

Dear Sebek1285R,

Thank you very much for submitting your complaint. I’m truly sorry to hear about the difficulties you’re facing with your withdrawal, and I completely understand how concerning this situation must be for you.

Unfortunately, we have received numerous complaints regarding delayed withdrawals from this particular gambling establishment. Despite our repeated attempts to engage with the casino and seek resolutions for affected players, they have chosen to adopt a No-Reaction Policy, meaning they do not respond to our mediation efforts.

I can only imagine how frustrating it must be to wait for your winnings without any clear updates. I sincerely hope that the casino will process your payment soon. In the meantime, could you please forward a screenshot of your withdrawal request to veronika.f@casino.guru? This will help us document your case more thoroughly.

Thank you for your cooperation. I appreciate your patience and will do my best to assist you.

Best regards,

Veronika

Sebek1285R has 6d 22h 53m 31s to reply

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