GoldenPharaoh Casino - Player's withdrawal has been delayed.

Ive played on goldenpharaoh for a few years. Never had an issue with any withdrawal until now. My account is fully verified. Which I have a screenshot to prove that. I made two deposits both of them were raw cash. I won £4000 made my withdrawal via bank transfer which I have used many times before. However originally I was told 7-21 business days. But now im 26 business days in and 40 days in total. Live chat keep repeating the same comments which ive also got screenshots (37 in total) saying due to high volumes of requests.. or... it will be processed soon... 7 reminders have apparently been sent to thr finance department but now ive reached breaking point now. Ive also sent a complaint to there gaming licence holder earlier today in the hope that may help. Now ive come to you for your help. Many thanks in advance

I have all screenshots if at any point you may need them.

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Dear Dabber247,

Thank you for the update.

To help me better understand your case, could you please answer the following questions?

• Did you successfully withdraw funds from this casino before?
• Could you please give me the date when you requested a withdrawal?
• Did you use any casino bonuses, or do you currently have any active bonuses?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.