HomeComplaintsGolden Panda Casino - Player's withdrawal is delayed.

Golden Panda Casino - Player's withdrawal is delayed.

Opened
Current status

Waiting for player to reply

6d 21h 34m 33s

Golden Panda Casino
Safety Index:Very low

Case summary

The player from Latvia requested a withdrawal of 6,585 EUR from Golden Panda casino two weeks ago, but the request is still pending with no updates from support. He is frustrated with the lack of action on his withdrawal.

Public
Public
3 hours ago

Hi


I won at this casino 6585 EUR without bonus. I played slot game.


I made withdrawal request on 21 March 2026.


Withdrawal request is still pending.


Casino support "don’t have any additional updates at this time"


Golden Panda casino DO NOTHING to approve.


Please review this situation.

Public
Public
2 hours ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
2 hours ago

Dear edgarsb,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

  • Have you made any successful withdrawals from your account previously?
  • Can you confirm that your KYC verification was completed?
  • Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina


edgarsb has 6d 21h 34m 33s to reply

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.