HomeComplaintsGold.Casino - Player reports casino as a scam.

Gold.Casino - Player reports casino as a scam.

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Waiting for Casino Guru to reply

4d 7h 34m 25s

Gold.Casino
Safety Index:Below average

Case summary

The player from Hamburg claims to have been a victim of unauthorized withdrawals to a foreign account. He requests urgent help.

Private
Private
1 week ago
Translation
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
3 days ago

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Public
Public
3 days ago

Dear Tillykke,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Gold.Casino.Please allow me to ask further questions so I can better understand the situation.

  • Was the amount you deposited on January 24th credited to your player's balance in the casino?
  • Was any amount on your player's balance removed or confiscated without your input?
  • If there is any communication between you and the casino regarding the incident, please share it with me. My email is [email protected]

I will be waiting for your reply patiently.

Best regards,

Tomas


Edited by a Casino Guru admin
Waiting for approval
Waiting for approval
3 days ago
Translation
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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