The player from Hungary files a complaint against GODZ Casino for the wrongful confiscation of their winnings totaling 140,000 HUF. After successfully playing with real money, their withdrawal request is rejected, and their account balance is reset to the original deposit amount.
Godz Casino - Player's winnings have been confiscated.
Opened
Current status
Waiting for Casino Guru to reply
1d 20h 12m 23s
Godz Casino
Safety Index 5.8 Below averageCase summary
Discussion
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Public
6 days ago
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Public
Public
6 days ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Godz Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Were you able to monitor the wagering progress of your bonus? Was the wagering of the bonus 0% to your knowledge?
- Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
