Go Go Gold Casino - Player’s withdrawal has been delayed.

I am sending screenshot of what I'm talking about. I submitted a redemption the same one over and over after going back to ensure my playthru over and over about 10 different times all of them the money was returned to my casino a count except last one I am waiting have been since 3/9/26 . I spoke my message to their AI team that said I would have it in 3 days it's been over a month after that was said. I want my money ! If I've been scammed I wanna get them shut down so they stop stealing from people like me and I would like them to be prosecuted as well something needs to be done if that ends up being the case. But please help me get this done so I can get money.

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Dear AbsoAAA,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

I am unable to reply can you please resend the link

KYC has been done on me and passed i got free bonuses and I also bought for $30 a coin package I also sent in a video of me navigating thru casino to the redeem ending with my face also front back of id along with Pic of me holding it and I have never received any money from then this has been ongoing for months

I will be happy to assist with any other items or questions that you need answered .Just let me know and thanks so much.

Dear AbsoAAA,

Thank you for your reply. Could you please forward your communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots here.

Thank you for your patience and cooperation.

Hello AbsoAAA,

We would like to update you that due to Attila, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Attila has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Attila will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru