Go Go Gold Casino - Player’s withdrawal has been delayed.

I am sending screenshot of what I'm talking about. I submitted a redemption the same one over and over after going back to ensure my playthru over and over about 10 different times all of them the money was returned to my casino a count except last one I am waiting have been since 3/9/26 . I spoke my message to their AI team that said I would have it in 3 days it's been over a month after that was said. I want my money ! If I've been scammed I wanna get them shut down so they stop stealing from people like me and I would like them to be prosecuted as well something needs to be done if that ends up being the case. But please help me get this done so I can get money.

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear AbsoAAA,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila