HomeComplaintsGo Go Gold Casino - Player’s account has been restricted.

Go Go Gold Casino - Player’s account has been restricted.

Opened
Current status

Waiting for Casino Guru to reply

6d 1h 43m 9s

Go Go Gold Casino
Safety Index:Very low

Case summary

The player from Mississippi successfully deposits money and earns $50 but encounters issues when attempting to withdraw, as the casino blocks his account from further deposits and withdrawals.

Public
Public
yesterday

I was able to deposit no issues and it says 24 hour support. They have ai support no humans. Worked it up to $50 and then when went to withdraw they blocked me from withdrawing and deposit and no contact info. I noticed when playing when I got close to the $50 the wins would be a lot smaller even when it should have been big and I would get to like $49.99. It's a total scam and I fell for it

Public
Public
22 hours ago

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Public
Public
22 hours ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Go Go Gold Casino

Please allow me to ask you a few questions so I can better understand the situation.

  • Is your player's account accessible to you? Can you log in and check your current balance in the casino?
  • Do I understand correctly that the casino disabled your ability to withdraw?
  • Could you please share with me your attempts at communication with the casino support? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Waiting for approval
Waiting for approval
22 hours ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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