The player from Ontario has been attempting to withdraw funds from Gambloria casino for nearly two months, having complied with all requirements including closing a duplicate account and providing documentation. Despite this, his withdrawals are repeatedly cancelled, and he faces account suspensions without clear explanations, leaving him unable to access his winnings.
Gambloria Casino - Player's withdrawal has been delayed.
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Gambloria Casino
Safety Index:Fresh casinoCase summary
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Public
Public
yesterday
I have been trying to withdraw my funds from Gambloria casino for nearly two months.
I have fully complied with all instructions from the casino:
• Closed duplicate account
• Cancelled all bonuses
• Used personal account instead of business account
• Provided all requested documents
Despite this:
• My withdrawals are repeatedly cancelled
• My account has been suspended multiple times
• No clear explanation has been provided
The casino claims the payment provider cannot explain the cancellations and is asking me to contact the provider myself, which is not appropriate as I am not their merchant.
My account is verified and my balance has been confirmed as secure, yet I am unable to withdraw my funds.
I am requesting assistance to receive my withdrawal.
I can provide full chat logs and screenshots a
Public
Public
17 hours ago
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Public
Public
17 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Gambloria Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Has the casino suggested using other payment options in order to process your winnings?
- Did you achieve your current balance with the help of a bonus?
- Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
