Gambiva Casino - Player's withdrawal is delayed and pending.

I would not recommend Gambiva based on my experience.

I requested a withdrawal nearly a week ago and it’s still sitting as "pending" with no clear update or timeframe. I’ve contacted support multiple times and only received generic replies, which is frustrating when you’re waiting on your own money.

There seems to be a lack of transparency around the withdrawal process, and it doesn’t give much confidence that payments are handled efficiently. Delays can happen, but clear communication is the bare minimum — and that’s missing here.

At this point I’m still waiting to be paid, so I can’t say anything positive about the payout process. I’d advise others to be cautious and only deposit what you’re prepared to risk not accessing quickly.

I’ll update this review if the withdrawal is completed.

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if you've ever received any winnings from this gambling establishment?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina