Galactic Wins Casino - The player's experiencing an unspecified issue.

This casino is the worst I have ever been to. They deceive you anyway. Don't accept any bonuses from them because they never pay you. I've been trying to get a refund for 5 days. Very weak indeed. If you want a lot of headache enter this Galaxy win. Terrible horrible casino.

Dear raquel33,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Galactic Wins Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

They don't pay the person. They do everything not to pay. They invent a thousand stories. I asked for a refund, it's been 6 days since they roll up. This platform is pure scam. The worst I've ever been in. I just had a headache.

Dear raquel33,

Your case is still totally unclear - did you request for a withdrawal? Did you request for a refund - if yes, why did you request for a refund? Is your account verified?

Please describe the issue as detailed as possible as we can't move forward based on the current provided facts.

They refunded my refund. Case closed

Dear raquel33,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru