The player from Austria reported a withheld deposit of €30 at FunBet.Me, which had not been credited to his account despite being processed. He provided proof of the transaction to the casino's support, but his inquiries went unanswered, and the funds remained uncredited. The player also reported that his login was blocked and that the casino had not responded for 10 days. We requested the player’s complete bank statement to verify the transaction and proceed with the investigation. Due to the player’s lack of response to our repeated requests, the complaint was closed for the time being, with the option to reopen if the player decided to continue communication.


