FunBet.Me Casino - Player’s account has been closed.

They closed my account without any proper response just they say that I am unable to complete kyc

But i have provided every documents and proofs they have asked for still they blocked my account and freeze my funds

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Could you please confirm which documents have you submitted for the KYC verification?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

I have played live casino play tech blackjack and some baccarat

I have uploaded my adhar card, selfie of mine holding that document and Bank statement as they asked

There is no bonus or anything i win by playing on my deposit

Thank you for your reply. Could you please forward all documents you provided to the casino for verification, along with any communication between you and the casino’s customer support?

You can send the information to my email address: attila.g@casino.guru.

Thank you very much for your patience and cooperation.

I have provided all documents to email provided by you

Thank you for your response and for the evidence provided. Could you please forward the bank statement showing the deposits to FunBet.Me Casino as well?

Thank you in advance for your reply.