Forzabet.live Casino - Player’s withdrawal is delayed.

I’ve been playing at Forza.bet for a few weeks now and had no problems until now.

A few days ago, I hit a huge win on one of the slots, and my balance jumped to 32,480 USDTE. I was honestly in shock and super happy. I requested a withdrawal, but it’s been over 4 days now and still showing "Pending."

I contacted support, and they told me it was under "manual review," but I haven’t received any updates since. I submitted my KYC docs on the same day, but I still do not have any news.

This is a life-changing amount for me, and I’m getting very anxious about what’s going on. I really hope this isn’t some kind of stall tactic or delay. I’m asking Guru for help here because I want this resolved and need to know my winnings are safe.

Hello,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings within 14 days since requesting the withdrawal, please let us know, and we will intervene and try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Tomas

Important Notice: Casino.Guru will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from Casino.Guru and requests such information, do not share anything with them.

All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile.

If you notice anything suspicious, don’t hesitate to reach out to us directly.

Thank you for your patience, and stay safe.

Dear all,

We would like to inform you that we agree with Tomas, withdrawals may take a couple of days if the verification process is not yet complete. Rest assured, we will process your request by our terms, conditions, and applicable limits.

We kindly ask for your continued patience and understanding.

Thank you in advance for your trust and cooperation!

Dear Guru Team,

We would like to inform you that the player has successfully completed the withdrawal, and the transaction has been confirmed on our end.

Dear Luckyspider, please confirm receipt of the funds. Once confirmed, Tomas will proceed to close the case.

Thank you for your trust and patience.

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Luckyspider,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Tomas