HomeComplaintsForzabet.live Casino - Player’s withdrawal has been delayed.

Forzabet.live Casino - Player’s withdrawal has been delayed.

Closed
Our verdict

Player stopped responding

Amount: €500

Forzabet.live Casino
Safety Index:High

Case summary

The player from the Netherlands had requested a withdrawal prior to submitting their complaint. Unfortunately, their winnings had not been received yet. The casino had confirmed that the withdrawal was processed and received, but the player expressed dissatisfaction, labeling the casino as scammers. The Complaints Team noted that the issue seemed to be resolved, but without confirmation from the player, the complaint was rejected.

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1 year ago

Scammers I’m trying to get my withdrawal and every day they come up with a different reason why I cannot get it, every time is a delay or a problem. Scam casino

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1 year ago

Dear chicanciprian05,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

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1 year ago

The withdrawal was confirmed from our side. We asked the customer to wait a little bit, but he decided to act like this. The amount was received he/she can confirm this.

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1 year ago

Scammers alert here.

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1 year ago

Dear customer,


The withdrawal was received. We asked you to wait because it was a bank transfer, and on the weekends, banks work very slowly. Every time your withdrawal was confirmed from our side instantly, the last one took time, and you think that we are scammers, this is very fanny from your side.

We really apologize that you took action like this.

Dear Guru team, please close the ticket as the problem was resolved.

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1 year ago

Dear Forza.Bet Casino, thank you for the information provided.


Dear chicanciprian05, kindly update us once you have received the money.

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12 months ago

Dear chicanciprian05,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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12 months ago

Dear Guru team,

The withdrawal was confirmed instantly. Please close the ticket, there is no need to wait. I will share a screenshot where you will see that the withdrawal is confirmed


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11 months ago

It appears that this issue may have been resolved, but without confirmation from the player we are forced to reject this complaint.

The player can reopen this complaint anytime.

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