HomeComplaintsFoggybet Casino - Player has funds confiscated after withdrawal attempt.

Foggybet Casino - Player has funds confiscated after withdrawal attempt.

Opened
Current status

Waiting for player to reply

5d 14h 1m 28s

Foggybet Casino
Safety Index:Low

Case summary

The player from Austria faces issues withdrawing funds from FoggyBet, as the casino claims she misused the platform without providing specific evidence or details about the alleged violations. As a result, they confiscated €439 from her cash-out amount, leaving only her initial deposit.

Public
Public
5 days ago

Unfortunately for the second time FoggyBet is making claims that I misused their platform and bets, when I am trying to cash out my money. there is no proof of evidence and it is written in such a way that it is unclear which terms I did violate. I need a sign of proof, which cannot be found.

They took away 439 Euro from my cash out amount and left me with only my deposit.

Public
Public
yesterday

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Public
Public
yesterday

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Foggybet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Is your player's account accessible? Can you log in?
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
  • Did you achieve your current balance with the help of a bonus?
  • Could you please share with me your communication with the casino regarding the accusations made against you? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


MIKEMONMON has 5d 14h 1m 28s to reply

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