HomeComplaintsFlappy Casino - Player's withdrawal has been delayed.

Flappy Casino - Player's withdrawal has been delayed.

Resolved
Our verdict

Case closed

Amount: €100

Flappy Casino
Safety Index 8.2 High

Case summary

The player from Finland has requested a withdrawal three weeks ago, despite having a fully verified account. He expresses frustration over delays and criticizes the casino's rating, noting they have not been user-friendly and have not processed his withdrawal.

Written by Attila
Complaint Specialist
Submitted: 07 Mar 2026 | Resolved : 16 Mar 2026
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4 months ago

Account is verified fully, they asked all the jazz with superbelffies against their website blaa blah, I cannot believe how high score you give for these overly bully websites, I have experience of hundreds of sites since 2018, even those that you give 1.2 score, some of them are way better than this site, they are not just friendly for certain type of Casino players and I get it.


So they've been playing the delay game for a very long time, to this tiny hundred, and I deposited 200 forever ago.


Just make them behave like a +8 score casino, thank you. 😀

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4 months ago

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

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4 months ago

Dear Player,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

  • Could you please specify how many days ago was your withdrawal requested?
  • Was your account, including the payment method, successfully verified?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you.

Thank you in advance.

Best regards,

Attila


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4 months ago

Oh, I thought the form had the information about the withdrawal request, but a month ago, so 11.02 was the withdrawal request done, and yes, all payments are verified. This one is to Mifinity, and it is verified.


I am new to this forum account-wise, but been using it for a few years, but been cleaning up casinos for many years; I know how to wait long. But I expect it from 1-5 score books more than 8-9 score. 😀


For example, lost to Cashalot scam casino 100-200 euros deposits, but more annoyingly, 2k legit winnings, but same code casino PalmSlots cleaned up over 10k from there. 2.8 score, but personally, that place was 9,5 and this Flappy was -5. 😀

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4 months ago

I dunno what you did, but they finally sent the money. Took only a month 😀

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4 months ago

Dear Player,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Attila Gorkij

Casino.Guru

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