HomeComplaintsFlagman Casino - Player’s withdrawal is delayed.

Flagman Casino - Player’s withdrawal is delayed.

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Current status

Waiting for Casino Guru to reply

6d 23h 23m 43s

Flagman Casino
Safety Index 7.4 Above average

Case summary

The player from Latvia requested a SEPA withdrawal of 105.08 EUR from Flagman Casino two weeks ago, but it remains unprocessed. Despite confirmation from support that the withdrawal was approved, the payment is stuck in a third-party system, and the casino refuses to reverse the funds or initiate a manual payout.

Written by Karla
Casino Analyst & Complaint Specialist
Submitted: 23 Jul 2026
Public
Public
4 hours ago

I requested a SEPA withdrawal of 105.08EUR on 07 July 2026 at Flagman Casino (Account ID: #SPN7B  ).

It has now been over two weeks, and the withdrawal remains unprocessed. Live chat and support staff confirmed in writing that the withdrawal was approved on their end, but has gotten stuck in their third-party payment system.

Despite acknowledging that the delay is entirely due to their payment provider's failure, casino management refuses to manually reverse the funds to my casino balance or initiate a manual payout.

All verification requirements on my account have been fulfilled. I am asking Flagman Casino to credit the 105.08EUR back to my account balance or process a direct manual payout immediately.

Public
Public
42 minutes ago

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Public
Public
42 minutes ago

Dear Dzonitsjr,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal.

To help me better understand your case, could you please answer the following questions?

  • Did you sucesfully withdrawn funds from this casino before?
  • Have you contacted your payment provider or bank to confirm that no incoming transfer has been received or rejected?


Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.

Waiting for approval
Waiting for approval
36 minutes ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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